Welcome to Fastpeer Business ("the App"), developed and operated by Fastpeer AI Corp / Fastguru AI, Inc. ("we," "us," or "our"). Fastpeer Business is the internal workforce app used by employees of organizations on the Fastpeer platform to manage tasks, leads, clients, documents, and communicate with their AI Coworker. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the App and related services available at fastpeer.ai.
By downloading, signing in to, or using the App as an employee or administrator of an organization on our platform, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the App immediately and contact your organization administrator.
This policy complies with Apple App Store Review Guidelines (including Guideline 5.1 on data collection, use, and third-party sharing), the Google Play Store User Data Policy, the Children's Online Privacy Protection Act (COPPA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).
02 — Platform
About Fastpeer Business & Our Services
Fastpeer Business is the employee-facing app for organizations using the Fastpeer AI platform. It connects employees to their AI Coworker, task management, CRM, and document tools so day-to-day work — chatting with the AI Coworker, tracking leads and clients, managing tasks, and handling files — can be done from one place.
AI CoworkerVoice AI AgentFast TaskFast CRM (Leads & Clients)CRE (Commercial Real Estate)Fast DriveNotifications & Automations
AI Coworker (Chat & Voice): Text and voice conversations with an AI assistant that answers questions, drafts messages, and creates tasks on your behalf. Voice conversations and chat messages are processed by OpenAI — see Section 3 and 5.
Fast Task: Create, assign, update, and track tasks with due dates, priority, and status, scoped to your organization.
Fast CRM — Leads & Clients: Capture, view, update, and convert leads to clients, and log client activity, scoped to your organization (org ID) and your employee ID.
CRE Module: Browse property collections, tags, and listings, and view market trends and analytics relevant to your organization's real-estate workflows.
Fast Drive: Upload, organize, search, and download files and folders shared within your organization.
Notifications & Automations: In-app notifications for task and lead activity, and configurable automations that run on your organization's behalf.
Employee Profile: Your name, phone, department, role, and reporting manager, managed by you or your organization administrator.
03 — Data Collection
Information We Collect
Depending on which features you use, we may collect the following categories of information:
Account & Employee Information: Name, email, phone number, employee ID, organization ID, department, role, and reporting manager, provided by you or your organization during onboarding.
AI Coworker Conversations: Text messages you send to AI Coworker, used to generate responses and, where applicable, create tasks or lookups on your behalf.
Voice Data: Audio recordings and their text transcripts when you use the Voice AI Agent to talk to AI Coworker. This audio is sent in real time to OpenAI, our third-party AI processing partner, solely to generate a spoken/text response. We ask for your explicit, separate permission in-app before this happens, in addition to the standard OS microphone permission — see Section 5.
Task, Lead & Client Data: Task details, lead and client records, activity logs, and CRE (property, tag, collection) data you or your organization create or view in Fast Task, Fast CRM, and the CRE module.
Files: Files and folders you upload to Fast Drive, stored and organized within your organization's workspace.
Device Information: Device model, OS version, app version, and platform (iOS/Android) for diagnostics and service delivery.
Usage & Diagnostic Logs: Feature usage, API call outcomes, crash reports, and error logs, used to keep the app reliable and to help our support team troubleshoot issues.
Authentication Data: Login credentials (processed securely; we do not store your plaintext password), access and refresh tokens used to keep you signed in.
Subscription & Payment: Where applicable, payment is processed entirely by Google Play or the Apple App Store, or by your organization directly. We do not store full card or payment details.
04 — Use of Data
How We Use Your Information
We use collected data to:
Operate, deliver, and continuously improve the App, AI Coworker, and all platform modules.
Personalize AI responses based on your configured roles, team workflows, internal documents, and terminology.
Power intelligent context memory so the AI maintains continuity across sessions without you repeating yourself.
Automate tasks including email drafting, report generation, lead follow-up, form creation, and document management.
Provide Workspace features including role-based access control, team dashboards, and task organization tools.
Enable real estate workflow automation — lead capture, tracking, nurturing, and deal closure acceleration.
Process account registration and manage subscription plans (Fastpeer Cloud or Bring Your Own Cloud).
Conduct internal research and analytics to enhance AI model quality and platform performance.
Send service-related communications such as security alerts, feature updates, and policy changes.
Detect and prevent fraud, abuse, or violations of our Terms of Service.
Comply with applicable legal obligations.
We do not sell your personal information to third parties. We do not use your data for targeted advertising.
05 — AI Memory
AI & Context Memory System
Fastpeer AI includes an intelligent persistent context memory system that retains relevant information across interactions to provide a seamless, continuous workflow. For example, if you share your email preferences or project name with the AI, it will remember these details in future sessions to avoid repetition and improve assistance quality.
Context usage is governed by configured roles and access controls set by you or your workspace admin. In team environments, context is shared only within permitted workspace roles.
You may clear or reset your context memory at any time via App Settings.
Teams can configure the AI using company-specific content — internal documents, workflows, and terminology — so responses reflect internal rules and practices.
Text and voice data used to power AI Coworker responses, including Voice AI Agent conversations, is sent to and processed by OpenAI, our AI service provider, under a commercial API agreement that contractually prohibits OpenAI from using this data to train its own public AI models.
Your consent for AI Coworker / Voice AI Agent: Before any voice recording or message is sent to OpenAI, the App shows an in-app screen explaining exactly what will be sent (your voice recording or typed message) and to whom (OpenAI), and asks you to explicitly allow this — separately from the standard microphone-access permission your device shows. You may decline, in which case that data is not sent and the feature is not used.
⚠️ Avoid submitting highly sensitive personal information (e.g., passwords, financial credentials, government IDs) into AI prompts or document fields unless specifically required by a workflow you have configured and trust.
06 — CRE Module
CRE & Real Estate Features
If your organization uses the CRE (Commercial Real Estate) module, Fastpeer Business lets you browse property collections, tags, and listings, and view market trend and analytics data relevant to your organization.
Property & Collection Data: Property details, collections, and tags you or your organization create or view are scoped to your organization ID and are not shared with other organizations.
Analytics: Aggregated market-trend and lead-analytics data is shown to help your team make decisions; it is derived from your organization's own CRM and CRE activity.
07 — Sharing
Sharing Your Information
We share your information only in the following limited circumstances:
AI Service Providers: Prompt, message, and voice interaction data (including Voice AI Agent audio) is shared with OpenAI, our third-party AI processing partner, solely to generate your requested outputs. OpenAI is contractually barred from using your data to train its own public AI models. For voice data specifically, this sharing only happens after you give explicit in-app consent, as described in Section 5.
Cloud Infrastructure: Hosting, storage, and analytics vendors process data on our behalf under strict confidentiality agreements. In Bring Your Own Cloud deployments, data stays within your own infrastructure.
Team Workspaces: Within a shared Workspace, data may be visible to other team members according to the role-based access controls configured by you or your admin.
Legal Compliance: When required by applicable law, court order, or governmental authority.
Safety: To protect the rights, property, or safety of Fastpeer AI, our users, or the public.
Business Transfers: In a merger, acquisition, or asset sale, with prior notice to users.
08 — Children
Children's Privacy (COPPA)
Fastpeer Business is a workplace app for employees of organizations on the Fastpeer platform and is not directed at, or intended for use by, children. We do not knowingly collect personal information from anyone under the age of 13 (or the applicable minimum age in your region). Access to the App is provisioned by your employer/organization administrator.
If we discover we have inadvertently collected personal data from a child, we will delete it promptly. Parents or guardians who believe a child has provided us with personal data should contact us immediately using the information in Section 12.
⚠️ Users in regions where the minimum age for data consent is higher (e.g., 16 in certain EU member states) must meet the locally applicable age threshold to use the App.
09 — Security
Data Retention & Security
We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion at any time (see Section 10). Note that certain data may be retained longer if required by applicable law or for fraud prevention and dispute resolution.
We implement industry-standard security measures including:
Encrypted data transmission using TLS/HTTPS for all communications.
Role-based access controls limiting who within Fastpeer AI can view personal data.
Federated learning approaches within Fastpeer Cloud ensuring data security and compliance.
Regular security audits, vulnerability assessments, and continuous system monitoring.
No method of Internet transmission is 100% secure. While we use commercially reasonable means to protect your data, absolute security cannot be guaranteed.
10 — Your Rights
Your Privacy Rights
Depending on your location, you have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your account and associated data. You may also initiate deletion directly via App Settings.
Portability: Request transfer of your data in a structured, machine-readable format.
Objection: Object to certain processing activities, including AI model improvement uses.
Opt-out of AI Training: Opt out of having your interaction data used to improve AI models via App Settings or by contacting us.
Withdraw Consent: Withdraw consent at any time where processing is consent-based, without affecting prior lawful processing. This includes withdrawing your consent to send voice/text data to OpenAI via the AI Coworker / Voice AI Agent feature.
We will respond to verified requests within 30 days. To exercise any right, contact us at the details in Section 12.
California Residents (CCPA): You have the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.
EU / UK Residents (GDPR): You may file a complaint with your local data protection supervisory authority if you believe we have infringed applicable data protection law.
11 — Updates
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, features (including new modules like Voice AI or CRM updates), or applicable legal requirements. When we do, we will revise the "Effective" date at the top of this page.
For material changes, we will notify you via in-app notification or email prior to the change taking effect. Continued use of the App after changes are posted constitutes your acceptance of the revised policy.
12 — Contact
Contact Us
If you have questions, concerns, or data requests regarding this Privacy Policy or your personal information, please reach out to our Privacy Team: